MovingNow is hosted on BigRock, one of the most reliable hosting servers in the world. Our downtime as agreed upon is for maximum 2 minutes in a year. But on 6th May, 2020 we encountered some unusual activity on our website when the downtime prolonged unusually for hours. It was restored only the next day on 7th May, 2020 after 16 hours. Upon talking to the representatives of BigRock we realized there was a mail from them to notify us regarding suspension of our hosting that we ignored due to oversight.
Our website actually bore the brunt of spamming activity and was flagged by the hosting server on their spam trap network as emails from our account hit multiple spam traps on the server. Such multiple emails were listed as spam and were sent to more than two spam trap network that the hosting server has built to identify spam.
Later, upon learning the truth, we started working towards it only to learn we were attacked by our competing Packers and Movers Hyderabad for obvious reasons. Since this was not the handiwork of professional hackers, it was not difficult for us to isolate such emails and protect our listing in the outbound IP addresses from getting further suspended and took preventive measures to avoid such suspension in future.
The intruders sent emails with MovingNow.in domain on the pretext of being our employees that caused the uproar and subsequent suspension. The website was live again after we gave a written assurance to the hosting server post preventive measures. We had to assure them of the non-authorized usage of our domain name to send out spamming emails, hence the resultant action to remove the suspension our website. These are terrible acts of unhealthy competition that the unscrupulous Movers and Packers Bangalore try to pursue basically to damage the search potential in the popular search engines like Google, Bing and Yahoo.
The other spamming area that we are vulnerable to is the customers subscribing to our services on a daily basis. Some are genuine inquiries while others are just stationary IDs or individuals who have inquired out of inquisitiveness. Such individuals are potential carriers of malicious programs who plan to attack our website pushing fake signup registrations. They often fill up the registration forms with either fake email ID or expired IDs. These are most likely spam bots that are looking to weaken our website by exploiting the registration process that cannot be secured.
The world today is going through an immeasurable crisis due to Covid-19 and quarantining ourselves to protect from this ghastly virus is the only way to go. Similarly, we have also worked towards quarantining spam emails. We have created a client based spam filter that can read header tags and segregate them easily as genuine or spam, although with 80% accuracy levels. It did surprise us to know that most of the popular websites are using it and we developed it a tad late.
The whole idea is to stop the reapers from getting into our legitimate registration process. We have learnt by now that this process was compromised and thus met with the latest mess. Finally, we feel much secure now by creating this spam process that filters out the spamming and places it in a safe folder that is fully retrievable for information required if at all.